I rather disagree, this was always going to be hard. Microsoft will have put serious pressure on them not to switch, and its pain-in-the-ass proprietary lock-in tactics create a lot of friction in making a transfer. And let’s also acknowledge that the average office worker is so much a creature of habit that they can’t easily adapt to new software without costly trainings and months of service, and even then many people never fully adapt. I don’t love that Denmark is stepping back, but let’s not pretend that entrenched technologies and contracts are easy to switch.