Roguelazer

Yes, the choice to cut labor and feed bloated corporate profits by replacing local tech support with offshored MSPs is definitely the root of it. I think everyone knows that and the outrage is because everyone whose job title doesn’t include the word “Chief” realizes its phenomenally stupid to take all the slack capacity out of our economy in order to goose stocks an extra 0.5%. I’m not convinced the author of this article quite realizes how much everyone with two eyes can see that the last three decades of “conventional business best practices” have been toxic and corrosive and how big of a generational project it will be to dig us out of worshipping “just in time” production and “ultra-lean” (read: understaffed) workplaces.